Frequently asked questions

Everything you need to know about shopping at AETHER

How long does shipping take?+

Standard shipping is 5–7 business days. Express is 2–3 days. Overnight arrives next business day. Free shipping applies over $150.

What is your return policy?+

Return unopened items within 30 days for a full refund. Defective products are covered by our 2-year warranty.

Do you offer guest checkout?+

Yes. You can checkout without an account. Creating one lets you track orders and save addresses.

Are payments real?+

This is a demo store. No real payments are processed. Use any demo card details at checkout.

How do I track my order?+

Use Track order in the menu or footer with your order ID, or open the order from your account.

Can I change language?+

Yes — use the EN / ES switcher in the header or footer. Your preference is saved in the browser.